Contact Us

Get in touch with the Purpleware team for support, questions, or feedback.

Discord Support

Join our Discord server for real-time support and community discussions.

Direct Contact

Need direct help? Contact our main developer for personalized assistance.

Discord: @hhushed

Response Time

We typically respond within 2-4 hours during active hours.

Community Help

Our community members are always ready to help with common questions.

Before You Contact Us
  1. 1Check our Discord server for common questions and solutions
  2. 2Make sure you've followed the installation instructions correctly
  3. 3Have your system information ready (OS, game version, etc.)
  4. 4Describe your issue clearly with any error messages

Support Hours

EST/EDT Timezone

Monday - Friday: 2 PM - 11 PM

Saturday - Sunday: 12 PM - 10 PM